Last Updated: 25 January 2026
⚠️ Critical Notice
Chealth is NOT a diagnostic medical service. Our service does not diagnose, treat, cure, or prevent any disease or medical condition. The information and insights provided through our platform are for informational and personal health monitoring purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
1. Nature of Service
Non-Diagnostic Status
Whilst our imaging device holds CE marking, Chealth operates as a non-diagnostic service. For scans to be considered diagnostic, the device must be operated by a qualified healthcare professional (such as a healthcare assistant or above). Our service provides:
- Personal health monitoring for reproductive health patterns
- Educational insights about your menstrual cycle and ovulation
- Professional review of images by certified sonographers and radiologists
- Pattern recognition and trend analysis
What We Do NOT Provide:
- Medical diagnosis of any condition
- Medical treatment or prescriptions
- Emergency medical services
- Replacement for consultations with qualified healthcare providers
2. Not a Substitute for Medical Care
Always Seek Professional Medical Advice:
Never disregard professional medical advice or delay seeking it because of something you have read or observed through our service. If you think you may have a medical emergency, call your doctor or emergency services immediately.
Our service is designed to complement, not replace, the relationship between you and your healthcare providers. You should:
- Consult with qualified medical professionals for all health concerns
- Share Chealth reports with your doctor for their professional interpretation
- Seek immediate medical attention for any symptoms of concern
- Continue all prescribed treatments and follow your doctor's advice
3. Limitations of Our Service
Technical Limitations
Our service has inherent limitations:
- User Operation: Image quality depends on proper technique, which may vary with self-operation
- Scope: We focus on reproductive health monitoring and cannot detect or diagnose all medical conditions
- Accuracy: Whilst our professionals are certified experts, interpretation of images can vary and is not infallible
- Technology: AI guidance and pattern recognition are tools that may not identify all relevant findings
What We May Not Detect
Our service is not designed to and may not detect:
- All reproductive system abnormalities or pathologies
- Early-stage or atypical presentations of disease
- Conditions requiring specialized diagnostic procedures
- Medical emergencies requiring immediate intervention
- Conditions outside the reproductive system
4. Professional Review Limitations
Our certified sonographers and radiologists provide professional insights based on the images you submit. However:
- They do not have access to your complete medical history unless you provide it
- They cannot perform physical examinations
- They cannot order additional diagnostic tests
- They cannot provide comprehensive diagnosis without complete clinical context
- Their reports are for informational purposes and should be reviewed by your treating physician
5. Your Responsibilities
By using Chealth, you acknowledge and accept responsibility for:
- Medical Care: Maintaining regular care with qualified healthcare providers
- Disclosure: Sharing relevant Chealth information with your doctors
- Judgment: Using our service as a monitoring tool, not a diagnostic substitute
- Action: Seeking appropriate medical care when needed
- Understanding: Recognising the limitations of our service
6. Specific Conditions and Situations
Pregnancy
Our service is not designed for pregnancy diagnosis or monitoring. If you suspect you are pregnant or confirm pregnancy, you must consult with a qualified obstetrician or midwife for appropriate prenatal care.
Known Medical Conditions
If you have been diagnosed with endometriosis, PCOS, fibroids, or any other reproductive health condition, our service does not replace the monitoring and treatment provided by your healthcare team.
Concerning Symptoms
Seek immediate medical attention if you experience:
- Severe pelvic pain
- Heavy or abnormal bleeding
- Sudden onset of new symptoms
- Any symptoms that concern you
7. No Doctor-Patient Relationship
Use of our service does not create a doctor-patient relationship between you and:
- Chealth as an organisation
- Any Chealth employees or contractors
- The sonographers or radiologists who review your scans
Our professionals provide technical image analysis and insights, not comprehensive medical care.
8. Information Accuracy
Whilst we strive to provide accurate and up-to-date information:
- Medical knowledge evolves continuously
- Individual circumstances vary significantly
- Our content is general in nature and may not apply to your specific situation
- We make no warranties about the completeness or accuracy of any information
9. Reliance on Information
Any reliance you place on information from Chealth is strictly at your own risk. We disclaim all liability for:
- Healthcare decisions made based on our service
- Outcomes resulting from use or non-use of our service
- Delays in seeking appropriate medical care
- Errors or omissions in reports or insights
10. Research and Development
As a research organisation, we are continuously developing and improving our technology. Some features or insights may be:
- Based on emerging research
- Subject to ongoing validation
- Not yet validated through large-scale clinical trials
We will clearly indicate when features are experimental or in development.
11. Geographic Limitations
Our service is designed for use in the United Kingdom. Medical practices, standards, and regulations vary by country. If you use our service outside the UK, you acknowledge that it may not comply with local medical regulations or standards of care.
12. Regulatory Status
Our device holds CE marking under the Medical Devices Regulation (MDR). However, the manner in which we provide our service (non-diagnostic, self-operation) means:
- The service is not regulated as a medical diagnostic service
- Results should not be used for clinical decision-making without physician consultation
- The service does not undergo the same regulatory oversight as diagnostic medical services
13. Changes to This Disclaimer
We may update this Medical Disclaimer from time to time. Continued use of our service after changes constitutes acceptance of the updated disclaimer.
14. Questions and Concerns
If you have questions about the nature or limitations of our service, please contact us before using Chealth:
Email: jason@carriertech.uk
Address: Chealth Research Organisation, United Kingdom
Final Reminder
Your health is important. Chealth is a tool to help you monitor patterns in your reproductive health, but it is not a replacement for professional medical care. Always consult with qualified healthcare providers for medical advice, diagnosis, and treatment.